Terms Of Service

Effective Date: 24 March 2026

These Terms of Service govern your use of the Footral website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these terms.

1. Business Information

Store Name: Footral
Address: 14 Noel Street, Nottingham, NG7 6AW, United Kingdom
Email: support@footral.com
Phone: +447799719209

2. Eligibility

To place an order on our website, you must be at least 18 years old and have the legal capacity to enter into a binding contract.

3. Products & Availability

All products sold by Footral are available exclusively online.

We make every effort to ensure that product descriptions, images, and pricing are accurate and up to date. However, availability is subject to stock levels, and we reserve the right to limit quantities or discontinue products at any time.

Product images are for illustrative purposes only and may vary slightly due to lighting, display settings, or manufacturing differences.

4. Pricing & Payment

All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise.

Full payment is required at checkout before orders are processed. We accept secure payment methods as displayed during checkout.

5. Orders & Cancellations

Orders are confirmed once payment has been successfully completed.

Cancellation requests may be submitted within 24 hours of placing an order, provided the order has not been dispatched. Once an order has been shipped, it cannot be cancelled.

This does not affect your statutory rights, including your right to return items within 30 days of delivery as outlined in our Return & Refund Policy.

6. Accuracy of Information

We aim to ensure all website information is accurate and up to date.

In the event of an error (such as pricing or product description), we reserve the right to correct it and will notify you if it affects your order.

7. Customer Responsibilities

You agree to provide accurate and complete information when placing an order or contacting customer support.

We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their content, policies, or practices.

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Footral or its licensors and may not be copied, reproduced, or used without prior written permission.

10. User-Generated Content

Any reviews, comments, or feedback submitted may be used by Footral for customer experience improvement and marketing purposes, in compliance with applicable laws.

11. Personal Data

We collect and process personal data in accordance with our Privacy Policy, which explains how your information is collected, used, stored, and protected.

12. Prohibited Use

You agree not to use our website for fraudulent activity, unlawful purposes, or any activity that could harm the business, customers, or third parties.

13. Limitation of Liability

Nothing in these Terms excludes or limits your rights under UK consumer protection laws.

We operate in full compliance with applicable consumer regulations, including your rights relating to refunds, returns, and faulty goods.

14. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.